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Privacy Policy

Last updated: November 10, 2026

This policy explains what information EBOXLAB LLC collects through eboxlab.net and our courses, why, and what you can do about it.

01What we collect

• What you send in the form: your name, email address, phone number if you give one, company, the course or service you chose, and what you write in the text fields.
• Emails you exchange with us.
• Payment details are handled by Stripe. We receive a record that a payment was made (amount, course, your name and email), not your card number.
• Sessions run on Zoom, which processes the audio and video of the call.
• Server logs: like most websites, our server records technical data such as IP address, browser type and the time of each request, for security and troubleshooting.

02Why we use it

• To reply to you and to plan and deliver the course, training or project you asked about.
• To take payment and keep business and tax records.
• To keep the site secure and working.

03Where it is stored

Form submissions are stored on our own server in the United States.

04Who processes it for us

• Stripe: payments.
• SendGrid: delivery of our emails.
• Twilio: internal text-message alerts to our own staff when a form arrives.
• Zoom: live sessions.

Each of them handles data under its own terms and privacy policy.

05What we do not do

• We do not sell your personal information.
• We do not share it for advertising.
• This site does not use tracking cookies or analytics.

06How long we keep it

We keep your information for as long as it is needed for the engagement and for our business and tax records, and then delete it.

07Your choices and rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@eboxlab.com and we will respond.

If you are a Colorado resident, you may have additional rights under the Colorado Privacy Act where it applies, including the right to appeal a decision we make about your request. Use the same address.

08Children

This site and our courses are not directed to children under 16, and we do not knowingly collect their personal information.

09Changes

We may update this policy. The date at the top shows the latest version.

10Contact

EBOXLAB LLC, Colorado. Privacy questions: info@eboxlab.com.